direct support
2
3.6
- noun
- The vendor offered direct support to customers who needed help with their new software installation.
Examples
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All schools will have access to direct support and advice from their local Public Health England Health Protection team to deal with any cases that may occur.
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All organizations provide direct support to the BCZs.
Academic text (2003) -
Interviewees provided strong support for all or some assertions related to 12 of 15 findings, mixed support for 2 findings, and no direct support for 1 finding.
Academic text (2003) -
The company ensures that clients receive direct support from trained representatives without going through third parties.
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Many manufacturers provide direct support to end users to enhance customer satisfaction and product usability.
Synonyms
648
1.0
Help given to someone that makes a task easier or gives money
9
2.0
A team at a company that helps people with problems and questions about products or services
How Direct
2
3.6
13
5.6
Surface Forms
Morphology
The meaning is directly compositional: 'direct' (straight/immediate, no one between) simply modifies 'support' (aid), so a learner who knows both words can infer support provided without intermediaries. This adj+noun construction is a regular, cross-linguistically common pattern and thus readily understandable to a B1 learner.
Etymology
The noun direct support comes from the image of a company going straight to a customer to fix a problem, with direct meaning 'straight to' and support meaning 'help'. That's why it means 'help given by the company itself rather than through other sellers'.